Engaging through social media
Digital technology has revolutionised the way in which people communicate and share information - at local, national and international levels. Civil servants need to understand these changes so that they can operate effectively in a dynamic media environment.
This guidance features advice for press officers; marketers; internal communicators; and policy officials, as well as signposting where to go for expert advice on using social media in your work.
If you have any queries relating to the guidance or are seeking assistance with the use of social media, please contact the COI Interactive Services team.